Whatever your question – we hope it can be answered via this page. If you haven’t found what you are looking for then you’ll find contact information below – including email, phone and social channels. If you have a complaint then please jump straight to the bottom and contact our dedicated customer care team via email or phone.


1. This Promotion is only open to residents of the UK over the age of 18. You do not have to buy anything to take part in this Promotion, but you do need a valid Tiktok account and access to the internet. If you do not have a TikTok account, you may create one for free at tiktok.com. By submitting your information and creating an account, you agree to the terms of use and privacy policy of TikTok.

2. To ensure fairness, employees of Bel UK and anyone else professionally connected to this Promotion are not allowed to enter.

3. Promoter: Babybel, BEL UK Ltd, 160 London Road, Sevenoaks, Kent, TN13 2JA, United Kingdom.

4. Promotion Period: Participants must enter between 00:01 GMT on the 29th April 2024 and 23:59 GMT on the 24th May 2024.

5. To enter, you must stitch the official competition video or leave a comment with your sweet or spicy secrets and use the hashtag #SweetNSpicySecret on the competition post on Babybel UK’s TikTok. You must follow Babybel on TikTok (babybel.uk). You may enter only one unique entry during the Promotion Period.

6. By entering, you confirm and give the right to Bel UK to use your content submission with comment or video on owed social media platforms: Tiktok, Instagram, Meta.

7. The Prize: 50x winners will receive one Mild Sweet Chili Limited Edition Prize Pack, including five individual Mild Sweet Chili Mini Babybel Cheeses, One Sticker sheet and one notebook.

8. Winners will be selected by Babybel based on answers submitted to the #Sweetorspicy hashtag social contest. Winners will be selected within 5 working days of the end of the promotional period. Winners must be age 18 or over.

9. The winner will be notified with a direct message by the Promoter as a DM or reply to their winning comment within 3 working days of the draw.

10. The winner must share their address with the Promoter via DM within 3 working days to claim the Prize. If a winner does not contact the Promoter, the Prize will be awarded to a reserve winner. A total of 3 reserves will be contacted. In the event that no reserve responds to communications, we reserve the right to not award the Prize.

11. We will not consider any entries that we believe: a) Contain any content that is likely to be considered offensive by us or could negatively reflect the name, reputation, or goodwill of Babybel; b) Defames, misrepresents, or insult other people or companies, including, but not limited Babybel; and/or c. Promotes any political agenda.

12. Please allow up to 14 days from the date of confirmation of delivery details for delivery of your Prize.

13. The Prize cannot be transferred to someone else or exchanged for something else or a cash or other alternative.

14. If, for reasons out of our control, the Prize is no longer available, you will be offered an alternative of equal or greater value than the Prize.

15. Data Privacy: Your personal data will be stored in accordance with all current data protection legislation. We will only use your personal data for the purposes of administering this promotion and for no other purpose unless we have your consent. With regard to the deletion of personal data, all personal data relating to non-winners will be deleted immediately, while personal data relating to winners will be deleted 30 days after the prize has been awarded to the winner in order to ensure that the prize has been received. We will only share your data with our fulfillment partners for the purposes of this promotion and to carry out the promotion. You can exercise your rights relating to your personal data (access, rectification, deletion) by contacting our data privacy manager at the following address: dpm@groupe-bel.com

16. Bulk entries made from trade, consumer groups, syndicates or third parties will not be accepted, and we will not accept cheating in any form including the use of macros or other automated means of entry, masking your identity by manipulating IP addresses, using identities other than your own and any other behaviour that falls outside the spirit of the Promotion. If you’re found to be cheating, you will be excluded.

17. If you suffer any loss or damage that arises out of or in connection with the Promotion or Prize itself (whether in contract, tort (including (without limitation) negligence), statutory duty or otherwise), Babybel will not be liable for this.

18. If this Promotion cannot run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of this Promotion, we reserve the right to disqualify any person involved. We also reserve the right to cancel, modify or suspend the Promotion.

19. By entering, you confirm that you have read and agree to these Terms and If this Promotion is tampered with in some way whether by fraud, technical failures, system errors or other issues, including any such failure outside the control of Babybel, or it’s agencies, they will not be responsible for the Promotion, prize or for the non-inclusion of entries. Proof of submission of entry is not proof of receipt of entry.

20. In the event of any dispute, the Promoter’s decision is final.

21. The winners may be required to participate in any reasonable publicity arising from the Promotion.

22. If you are a winner of the Promotion, you agree that the Promoter may use your name and county of residence to announce the winners of this Promotion and for any other reasonable and related promotional purposes.

23. The winner’s name and social media handle may be published on the Promoters’ TikTok or Instagram pages/stories within 3 working days of winner acceptance. We will ensure that this will be highlighted to all winners, and permission will be sort before publication. If there is no response, no publication will be made.

24. These Terms and Conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

What type of cheese is Mini Babybel ®?

Mini Babybel® is an edam style cheese made from pasteurised milk. It is a semi-hard cheese, made from four ingredients – pasteurised milk, vegetarian rennet, lactic ferments and salt.

What is Mini Babybel ® made of?

Mini Babybel ® is real cheese, made from pasteurised milk. It’s made the traditional way, except that we use vegetarian rennet (not animal rennet) so it’s vegetarian cheese. During cheese-making, we use lactic ferments to give the cheese it’s taste and flavour, and a little salt, to enhance the flavour and keep it safe. There are no other ingredients – just pasteurised milk, vegetarian rennet, lactic ferments and a little salt.

Is Mini Babybel ® real cheese?

Yes. It’s made by a traditional cheese-making process, using just 4 ingredients for Babybel ® Original and Light: pasteurised milk, lactic ferments, vegetarian rennet and salt.

Why does Mini Babybel ® contain salt?

Salt is an important part of the traditional cheese-making process. It plays a key role in helping the good ferments to flourish and knocking out the bad ones. It helps the flavour develop and as a natural preservative, keeps the cheese safe to eat.

Where can I purchase Mini Babybel ®?

Mini Babybel ® is widely available to purchase at all major supermarkets in the UK such as Tesco, Sainsbury’s and Asda. If you can’t find your favourite Mini Babybel ® product in store, do ask at the customer service desk to see if they have stock.

Is Mini Babybel ® lactose-free?

Yes, Mini Babybel ® is lactose-free cheese (<0.01g/100g). Sometimes people are surprised to learn that Mini Babybel ® is naturally lactose-free. That’s because, any naturally-occurring lactose (of which there isn’t much) is poured away with the whey, and any remaining lactose is transformed during the maturing process by the lactic ferments. However, Mini Babybel ® may not be suitable for people suffering with Galactosaemia.

Is cheese bad for you?

No. In fact, NHS ‘Eat Well Plate’ recommend that we eat some dairy or dairy alternative products every day, as part of a balanced and healthy lifestyle. Mini Babybel ® does not only offer you convenience, but also, as they’re in portions, they are offering portion-control, a proven help in eating the right amount. And if you’re looking for a lower-fat alternative, Mini Babybel ® Light contains 2.4g of fat per portion, that’s less than 65% the fat of Cheddar.

Is it safe to eat Mini Babybel ® cheese while pregnant?

Pregnant woman should always obtain information from their health provider on foods that they can and can’t eat. Mini Babybel ® contains pasteurised milk and is a semi-hard cheese.

Is Mini Babybel ® cheese halal or kosher?

Mini Babybel ® products sold in the UK are not certified halal or kosher. However, they contain no animal products other than cow’s milk.

Is Mini Babybel ® nutritious?

Cheese can play a nutritious role in a healthy diet and balanced lifestyle. Mini Babybel ® cheese is naturally rich in protein and calcium. Protein contributes to the maintenance of normal bones and muscle mass. Calcium is needed for normal growth and development of bone in children. Babybel ® Plant-Based contains a source of calcium.

Does Mini Babybel ® cheese melt?

Yes, Mini Babybel ® will melt when reaching certain temperatures just like most real cheeses. It is important to remove the wax coating before melting the cheese. Please leave to cool before consumption.

Is Mini Babybel ® a soft cheese?

Mini Babybel ® is considered to be a semi-hard cheese. It has a mild, creamy and delicious texture and taste.

Is Mini Babybel ® cheese gluten free?

Mini Babybel ® is a real cheese, with no additional gluten added during manufacturing. We don’t routinely test for the presence of gluten, and therefore by law we can’t claim that Mini Babybel ® is gluten-free.

Can you freeze Mini Babybel ® cheese?

The freezing of Mini Babybel ® is highly discouraged, as the cheese loses its product quality significantly.

Can you eat Mini Babybel ® after the best before date?

Mini Babybel ® is safe to eat after the best before date as long as it looks and smells normal. Mini Babybel should be refrigerated as soon as possible to maintain its high standards. For the best consumption experience we would always recommend eating our product before the best before date.

Can Mini Babybel ® be consumed if it has been left out of the fridge?

As Mini Babybel ® is sealed in wax, the product is safe for consumption if left out of the fridge below 20oC for 2 weeks. There is no Food Safety risk as it’s sealed, but the flavour and texture might be different if the storage temperature is high. The longer the cheese is not refrigerated, the more the taste and texture may be affected.

Is it safe for babies to eat Mini Babybel ®?

To avoid choking hazards for children under 4, cut into bite size pieces. Children should always be supervised while eating.

Why are there so many layers of packaging for Mini Babybel ®? Are they all necessary?

Each element of the Mini Babybel ® packaging has a clear role in keeping our cheese fresh, tasty, and safe to eat. The red wax helps to create a completely airtight seal, protecting and preserving the cheese in proper, hygienic conditions preventing things like mould from occurring and ensuring your Mini Babybel ® is kept safe along its journey. The cellophane completes the cheese protection, preventing the wax from damage and the products from sticking to one another – this is made from wood pulp, cotton or other vegetation. And finally, the net helps to keep all the portions together which uses less plastic than a plastic bag or container. In 2020, we launched a TerraCycle scheme in the UK on our journey to make all our packaging fully recyclable or compostable.

Is Mini Babybel ® packaging recyclable?

Mini Babybel ® packaging is recyclable through teracycle but cannot yet be placed in your recycling bin at home. The TerraCycle scheme in the UK offers customers a simple and free solution to recycle our packaging; they can recycle all Babybel ® packaging elements and is a positive step towards our commitment to becoming 100% recyclable or compostable. You can find more information  here. However, we have dedicated packaging teams that are constantly working to improve our packaging and become 100% home recyclable in the future.

What is Babybel ® wax made of?

Babybel ® wax is made from paraffin and does not include bee’s wax. It’s “food safe” and the wax helps prevent mould and preserves the cheese in proper hygienic conditions until consumption.

Do all Babybel ® products use vegan wax?

The wax that wraps Babybel ® Plant-Based is the same wax as used on our other Babybel ® products. The wax is made of paraffin and does not contain bee’s wax.

What is Babybel ® Plant-Based?

Babybel ® Plant-Based is a fun, dairy alternative to cheese, made from coconut oil and starch. It provides a source of calcium and vitamin B12, all whilst creating an amazingly creamy and smooth texture. Babybel ® Plant-Based is free from dairy, lactose, artificial colours and preservatives.

What type of milk is in Babybel ® Plant-Based?

There is no milk in Babybel ® Plant-Based as it is a dairy-free alternative. The smooth & creamy texture is replicated using coconut oil and each Babybel ® offers a source of calcium and vitamin B12.

Is Babybel ® Plant-Based gluten free?

Babybel ® Plant-Based is made with no additional gluten added during manufacturing. We don’t routinely test for the presence of gluten, and therefore by law we can’t claim that Babybel ® Plant-Based is gluten-free.

Is Babybel ® Plant-Based made in the same facility as Mini Babybel ® Original?

Babybel ® Plant-Based is made in the same facility as our dairy-based Babybel ® products, but we have strict procedures in place to ensure that our plant-based products have no exposure to milk or any other allergens.

Where is Babybel ® Plant-Based available in the UK?

Babybel ® Plant-Based is widely available in ASDA, Sainsbury’s, Ocado and Waitrose.

Is the Babybel ® Plant-Based packaging recyclable?

The outer packaging which holds the Babybels inside is made from 100% paper and is kerbside recyclable, so can be recycled as paper. The wrapper and wax can be recycled via the Babybel ® Terracycle program. You can find out more here.


Customer Service:

For questions or complaints regarding our products please contact my customer service team on the phone number or email below.
Free phone: 0800 030 4594 (GB) / 1 800 904 000 (ROI) (Open Mon-Fri, 9-5)
Email address: beluk@groupe-bel.com

Social Media:

If you have any other questions for us please feel free to get in touch on InstagramFacebook or Twitter. Our social channels are monitored 7 days a week, including evenings.